FAQs

• Is the Prepaid Youth Package available for everyone?

  Prepaid Youth package is available for new and existing customers within age of 16-24 Years.

• What happens if the package gets deactivated?

  If the package gets deactivated due to insufficient balance, all active social media add-ons will be deactivated. The customer has to activate the package again as new subscriber.

• What is the minimum balance required to be maintained at the time of renewal?

  The customer needs to maintain at least BD. 8.100 at the time of auto renewal.

• What is the data cap for social media add-ons?

  The data cap for each social media add-on is 10 GB. If the customer reaches the 10 GB threshold for each social media add-on, data will be consumed from the main package data.