Contact us

 

As a Batelco valued customer, we are happy to help you with your enquiries and requests at any of our below contact channels.

Manage your Batelco lines or pay your bills

Visit a store near you

Contact us

Click here to access our

Store finder and opening times

Sales and Product Enquiries

Contact us

Chat with us on our WhatsApp Channel(32111888) for a range of consumer products.

Need help or Support?

Contact us

Call our Help Desk on 196 or Live chat with us.

Click here to report faults & complaints

Other

Contact us

Call 151 to Enquire about area and international dialing codes

Dial *888# to access quick services

Batelco Headquarters Address 

Building 1095, Road 1425, Block 1014

P.O.Box 14

Hamala Bahrain 

Business

Business Support 

Contact us

Call 101 to report your fault and get live fault troubleshooting, with instance escalation to field engineers

Email Us on smc@btc.com.bh Or Live chat with us 

Business Enquiries and Sales 

Contact us

Call 101 regarding any enquiries about our services, billing, Complaints, pending order statuses, requests for new services or service enhancements.

Email Us on ecc@btc.com.bh

Sharaf DG Business Center​ 

Bahrain City Centre

Building 2758, Road 4650, Block 346, Sh. Khalifa Highway, Manama

Sharaf DG

The Avenues Business Center​ 

The Avenues Mall

Central Market 3977, Road 4660, Sea Front 346, Manama

Global

Our expert team welcomes your enquiries and looks forward to assist you. 

FAQs

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